Frequently Asked Questions
How much will it cost for me to come to IMAC?
Our consultation appointments are conducted at no cost to the patient. This consultation allows the patient to ask any questions they may have and gain valuable information about the treatments available at our facility. We treat each of our patients as individuals. Cost will vary based on the treatments recommended by our practitioners. Therefore, this appointment is necessary for the practitioners to determine what type of treatment plan would work best for the patient’s condition. At the conclusion of the consultation, a follow up appointment will be scheduled. During the follow up, all financial matters will be addressed with our patient account representative, allowing the patient to make the best decision about their care.
Will my insurance cover my treatment?
Each and every person’s insurance plan is different. Without being evaluated, we don’t know what kind of treatment each patient would require and therefore what type of coverage is needed. All financial matters will be addressed at the patient’s follow up appointment with our patient account representative. We accept all types of insurance and work with some Medicaid providers. We also accept patients without insurance on a self-pay basis. We will NEVER turn a patient away because of their lack of insurance. We do our very best to work with each patient based on their financial needs. Our goal is to make treatment as affordable as possible for each person.
Can IMAC help me with my condition?
At IMAC, we have the advantage of having several different specialists working under one roof. Because of that, we can treat a wide variety of conditions. Knee pain, joint pain, arthritis, Parkinson’s disease, COPD, ligament damage, bone-on-bone knee conditions, and hair loss are just some examples of conditions we treat. Our chiropractic department provides chiropractic adjustments for back pain, hip pain, foot pain, leg pain, and essentially any other type of pain, as many issues can be traced back to issues with the spine. We can also treat sports injuries, muscle spasms, lack of mobility, and poor balance. Our physical therapy department is state-of-the-art and offers a wide variety of treatments with hands-on, personal staff.
What does "IMAC" stand for?
“Integrated Medicine and Chiropractic.” Our center combines physical therapy, medical, and chiropractic care.
What will happen at my first visit?
At your first visit, you will fill out paperwork that will give our practitioners some good information on your condition and the reason for your visit. You will then talk with one of our practitioners for an evaluation. If you think you are interested in treatment, additional testing may be done such as X-rays or other tests as needed. At this visit you will also have the opportunity to ask any questions and address any concerns you may have. The practitioners will use the information gathered at this consultation to come up with a treatment plan to present you at your follow up appointment.
Do I need a referral to be seen at IMAC?
You can set up an appointment for a consultation with us at any time. From there we can get you set up for whatever type of treatment you may need.
How long will treatment take?
Each patient is treated on an individual basis. Treatment will take as long as it takes to get you better! Our doctors will outline the exact length of your treatment and number of appointments at your follow up appointment. Physical therapy treatment normally last several weeks.
What is PRP?
PRP stands for platelet rich plasma. PRP is a process by which we draw the patient’s blood. The blood is refined in our lab in order to isolate the platelets. The platelets are then injected back into the patient in the site where healing is desired. PRP works to direct healing toward a certain area of the body. This treatment has been used in sports medicine for some time. Visit our blog for more information on PRP.
How does IMAC treat hair loss?
We treat hair loss through PRP. When injected into an area with open hair follicles, PRP can help those follicles to begin producing hair by breaking down DHT, a hormonal byproduct that prevents hair growth. A consultation is required to determine if a patient is a good candidate for PRP for hair loss.
Why do you need my insurance information prior to treatment?
Many insurance companies require pre-certification for treatments. By getting your information at the time you schedule your appointment, it allows us to get the communication process started with your insurance company. They also will not communicate with us unless we can provide them with your information. It can often take time for your insurance company to respond so we want to be proactive in contacting them so that we can determine what benefits you have. This allows our patient account representative to be able to quote you the most accurate financial information at your follow up appointment.
Where is your office located?
Currently our operating locations are:
- 2725 James Sanders Blvd. in Paducah, KY
- 13353 Olive Blvd. in Chesterfield, MO
- 1601 ST HWY 121 N Bypass, Murray, KY
Stay tuned for more news on our upcoming offices in St. Louis, MO and Murfreesboro, TN!
How soon can I get in as a new patient?
We can normally get new patients scheduled within 7 days.